The Role:
Morningstar is looking for a Product Manager to define and lead the delivery of Morningstar Direct’s roadmap for Exchange Traded Funds (ETF) analysis and product capabilities. ETFs play an important role in our clients’ workflows and you will act as both product expert and strategist to translate market trends, customer needs, competitive intelligence, and Morningstar intellectual property into innovative deliverables that solve customer problems and evangelize those innovations both internally and externally. The Product Manager will partner closely with our research teams to add valuable capabilities to our platform by incorporating the voice of the user. You will work with development, design, marketing, sales and support to contribute and deliver on a global product roadmap creating a world-class experience for our users.
The ideal candidate will have experience working with various personas in the asset and wealth management space with a specialization on ETFs, how these instruments are used by our clients and how they differ from mutual funds in terms of investment analyses and needed capabilities to manage their workflows. Familiarity with performance reporting, data aggregation, portfolio analysis, and investment selection of ETFs are critical. The candidate should also have a strong grasp of the current industry landscape, experience contributing to go-to-market efforts and a desire to drive deliveries with strong partnerships and alignment with internal teams within the Direct family and across the organization.
This role reports to the Director, Global Product Management (Chicago).
Responsibilities:
- Become part of a global team to develop and deliver meaningful software experiences to our customers.
- Serve as the subject matter expert for ETFs within the product management team and become an ambassador for that asset class across teams.
- Work in close coordination with our research teams, partner intensively with product marketing, sales and service to define and communicate our value proposition.
- Own, define, and drive key product capabilities while aligning with development, design and client-facing teams to tackle new opportunities. Provide market requirements regarding data, analytics, and workflow needs to our data and software development teams for inclusion in product development.
- Through close coordination with Technology, Design, Product, Client Service and Operations teams, help ensure product, operational and customer service excellence.
- Demonstrate product capabilities to prospective clients, including functionality and methodology – serving as an expert for our internal stakeholder.
- Track and deliver against key performance indicators (KPIs) and measurements of product success (product revenue, product profitability, customer satisfaction, quality, cost implications, forecasts, etc.).
- Drive adoption of our newest product enhancements within Morningstar Direct.
Requirements:
- A bachelor’s degree in finance, economics, computer science or related field is required.
- A minimum of 5 years of relevant and progressive experience in software product management, portfolio management or financial technology.
- Knowledge of Exchange Traded Fund data, and how ETFs are used throughout the industry is a must.
- Familiarity with Morningstar products and the markets they serve is required.
- Excellent oral and written communication, planning, and analytical skills.
- Work in an ambitious team with tight deadlines across multiple teams and locations
- Bring yourself to work in a trusted environment with a lot of career opportunities and become part of a team that has fun at work.
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