Job Description

Effectively manage a team supporting the daily activity for all ETF Servicing and Cayman Transfer Agent clients which are traded by institutional clients, asset managers and authorized participants.

Foster and maintain solid working relationships with clients and Authorized Participants.  Support internal groups within the broader division with respect to ETF record keeping and capstock activity.

Summary of Responsibilities:

  • Manage all client and broker queries related to daily ETF order activity
  • Responsible for daily publication of key deliverables to DTCC/NSCC
  • Responsible for the ETF Order Taking services for clients
  • Participate in industry working groups and initiatives
  • Stay updated on developments in the broader ETF ecosystem
  • To accurately and efficiently reconcile against all core controls and procedures for all relevant ETF and TA deliveries
  • Participate in discussions with Fund Sponsors looking to launch new ETF products
  • Provide monthly KPI reporting to clients and senior management

Skills and Qualifications:  

  • 7+ years of ETF industry experience
  • Strong managerial skills
  • Strong analytical, prioritization, organizational, and time management skills
  • Ability to be effective in a global operating environment and a matrix management organization
  • Ability to build and maintain effective working relationships with clients and counterparties
  • Excellent customer service skills with attention to detail
  • Results orientated; ability to create and sustain a target driven environment

Source: for more information click here.

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