SPDR ETF Sales & Client Service Specialist Spain – Level 3/VP

State Street partners with institutional investors all over the world to provide comprehensive financial services, including investment management, investment research and trading, and investment servicing.

Job Purpose:

  • Drive your day-to-day activities with passion and energy to generate Net New Assets for SPDR ETFs in the Spanish Market
  • Directly develop and lead SPDR ETFs Client Relationships in Iberia with a focus on intermediary and institutional clients
  • Work closely with the Client Facing Team to promote SPDR across channels while ensuring strong team collaboration
  • Implementation of sales strategies and marketing initiatives which support new business and organic revenue growth
  • Implementation of customer service processes which ensures information requests are swiftly processed and client data maintained up to date
  • Remain abreast of industry and product trends (includes competitor analysis) and ensure SPDR is positioned to take advantage of local market opportunities
  • Build a sales and customer service culture which promotes a sense of urgency, is collaborative and client focused
  • Identify and anticipate client requirements, expectations and needs and share those with the Client Facing team.

Your Responsibilities:

  • Build and maintain a book of business with key SPDR clients in Spain
  • Bring SPDR ETFs investment ideas and research to clients and prospects
  • Involve the clients on the major SPDR initiatives (seminars, events, surveys)
  • Execute sales campaigns
  • Monitor and check the outcomes of the investment decisions
  • Update and grow the database. Map client organisations
  • Be the first point of contact for client requests and due diligence efforts, delivering high quality information about SPDR products and services
  • Work closely with the team’s head to define tactical plans and focus initiatives.

Skills and Qualifications:

  • Client Facing and/or Investment experience in the asset management industry of 3 years+ in Spain
  • Confirmed ability to develop and execute successfully on strategic sales plans
  • Confirmed ability to maintain high quality a customer service model
  • Experienced Sales Skills in developing relationships across multiple products, asset classes and client groups
  • CFA / VBA designation or progress towards one preferred
  • Proven ability to sell ETFs
  • Possess strong business instincts, good judgment and creative mindset
  • Advanced communication and client relationship skills
  • Demonstrated ability to provide fresh insights and new ways of approaching issues based on past experiences
  • Is structured and organized with strong attention to detail
  • Dedicated to risk, compliance, governance and regulation policies and procedures
  • Comprehensive asset management market and product knowledge across all SSGA asset classes/product lines
  • Ability to prioritize multiple responsibilities to meet internal and external deadlines
  • Ability to build strong relationships with both internal and external clients
  • Willing to assume responsibility and take ownership of tasks assigned
  • Strong communication skills
  • High-level presentations skills
  • Strong language skills in Spanish and English, Portuguese a plus
  • Confident, with a can-do attitude
  • Good technical ability with some investment industry knowledge
  • Motivated and driven to deliver the best possible support to clients
  • Ability to work well within a team
  • Good organizational skills
  • Enthusiastic, motivated and open
  • Positive, entrepreneur, can-do attitude
  • Excellent time keeping and adherence to deadlines
  • Aligned with State Street’s culture of corporate citizenship
  • Desire to work in a diverse, multi-cultural environment and for an equal opportunity employer.

Source: for more information click here.

More Information

  • Experience 3-5 Years
  • This job has expired!
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Company Information
  • Specialism ETF Issuers & Providers
  • Address Boston, US
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