Why this role is important to us
The team you will be joining is a part of State Street Global Advisors, one of the largest asset managers in the world. We partner with many of the world’s largest, most sophisticated investors and financial intermediaries to help them reach their goals through a rigorous, research-driven investment process. With over four decades of experience and trillions of dollars in assets under management, we offer one of the broadest selections of services across asset classes, risk profiles, regions and styles. As pioneers in index, ETF, and ESG investing, we are always inventing new ways to invest.
Join us if making your mark in the asset management industry from day one is a challenge you are up for.
What you will be responsible for
As SPDR ETF Operations Oversight Analyst II you will:
- Coordinate ETF service delivery for the SPDR business across various operational teams and locations, working closely with regional Product Oversight leads
- Create and maintain operational procedures, workflows, metrics and quality controls to ensure consistent standards for the Americas SPDR operating platform
- Act as a primary point of contact for capital markets and other internal partners responsible for interacting with the primary market
- Perform oversight and support activities, collaborating with internal partners and third party service providers
- Be a dedicated and knowledgeable resource for capital markets, sales and other internal parties with operating platform related inquiries and requests
- Maintain and improve the existing operating platform infrastructure, participating in key operating platform improvement projects
- Own operating platform issue escalation and resolution; maintain excellent and timely communication among all involved parties
- Determine solutions by working with regional Product Oversight leads and other internal parties
- Ensure full issue resolution and completion/retention of all required documentation, working across key teams and constituents (Funds Management, Risk, Compliance, etc.)
- Demonstrate understanding of the impact of problems across the organization and facilitate collaborative solutions
- Support one-off requests in support of broader SPDR operating platform objectives
What we value
These skills will help you succeed in this role:
- Strong process orientation and ability to use operations and technology to respond appropriately and support a dynamic ETF platform
- Detail oriented with ability to focus and multi-task in fast-paced work environment
- Ability to develop and maintain collaborative working relationships within State Street Global Advisors and with external partners to seek solutions quickly and effectively
- Ability to execute and lead projects and issues to a successful conclusion
- Highly motivated and a valuable team member. A self-starter who approaches work enthusiastically and demonstrates initiative
- Display a culture of individual ownership of tasks to embed a clear individual sense of accountability in performing the role
- Ensure that the highest level of the Code of Conduct is displayed in your behaviour
- Provide appropriate management information as required to support business unit decision making
- Support the ‘Risk Excellence’ culture within the business
- Adhere to limits of delegation and escalation procedures required by your manager so that you comply with internal policies and external regulations
Education & Preferred Qualifications
- Bachelor’s Degree or equivalent in related field with 2 years of financial services/operations experience
- Previous experience and knowledge of ETF operations and core back-/mid-office services is desirable
- Very good English
- Strength in Excel and PowerPoint
Source: for more information click here.
