Job purpose:
- JPMorgan offers a market-leading, comprehensive suite of services to help clients launch and service ETFs
- Our integrated offering includes global custody, fund accounting and administration, transfer agency, and basket settlement services to help clients mitigate risk, enhance returns, and increase efficiency
- We leverage global, firm-wide resources to provide assistance in launching new and innovative fund structures while engaging our clients through a consultative process
- The qualified candidate will be part of our growing ETF Operations team responsible for providing dedicated ETF support for the product.
Your Responsibilities:
- Managing the settlement of Primary and Secondary Market ETF order and trading activity
- Building relationships with J.P. Morgan’s ETF Clients and Internal Service Partners
- Research client inquiries regarding trade and settlement activities
- Work through settlement discrepancies with brokers in the US and across the world
- Oversee management reporting and efficiency metrics
- Manage incoming/outgoing collateral on ETF orders
- Perform failed trade reporting and resolutions as necessary
- Monitor incoming cash receipts on ETF orders
- Support new business initiatives for the department.
Skills and Qualifications:
- Adaptability to a fast paced, consistently changing environment
- Strong communication, interpersonal and client service skills
- Strong problem solving and trouble shooting ability
- Ability to complete multiple tasks accurately and in a timely manner
- Ability to react to high pressure situations in a professional manner
- Ability to work independently and in a team environment
- Ability to identify control risk issues
- Basic securities knowledge helpful
- Strong reconciliation and problem solving skills
- Self-starter with strong initiative
- Results/detail oriented.
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