Job Purpose:
- The Fund Accounting and Fund Administration Product Analyst plays a key role in the definition and development of enhancements to BBH’s Fund Services disciplines globally
- Working independently and with multi-domiciliary and multi-disciplinary teams, the Product Support Analyst assists Product Managers in ensuring that BBH meets and understands its client’s product and service expectations
- S/he liaises with internal contacts and clients to construct, deliver, and ensure the appropriate decisions are made related to client and product-related technology development, operations processes, new and existing product initiatives, and audit and regulatory commitments
- S/he incorporates multiple perspectives: market, client, BBH relationship, short and long-term economics, strategic fit, liability, risk, and scale
- S/he understands and reviews project plans, participates in all aspects of product delivery, and coordinates with key stakeholders to provide analysis and support
- S/he may support the business teams in business configurations of applications supporting the business deliverables
- This role requires strong experience in Fund Accounting and Fund Administration across varying fund structures.
Your Responsibilities:
- Support existing user applications leveraged by Fund Services and ETF business teams. This includes fund set up duties as well as business configuration tasks
- Partner with RE, Change Management, and Service Delivery constituents to assist in creating and optimizing service offering and continuously improving efficiency, effectiveness, productivity, and controls
- Participate in analyzing and designing automated solutions to business problems
- Assist in developing business requirements associated with expanded services or requirements for existing administration applications globally
- Ensure system specifications meet the defined requirements set and priorities
- Assist in developing and implementing project plans and in creating documentation related to unit and user testing, user implementation, and ongoing support
- Participate in the training and support during roll-out of new products and enhancements
- Interface with Technology, Change Management, and Service Delivery to evaluate, recommend and implement product and platform changes, as well as operational investment via IRG business cases
- Participate and assist in coordinating strategic client, prospect and industry discussions that showcase BBH expertise, promote BBH products and services and position BBH for long-term opportunities
- Provide subject matter expertise to Product Managers or Client Service Relationship Managers relating to specific systems products as required
- Help facilitate RFPs and RFIs as requested
- Seek out and participate in team and interdepartmental projects.
Skills and Qualifications:
- Working knowledge of Fund Services and/or ETF applications
- BA or equivalent
- Minimum 5 years of experience
- Understanding of custody, fund accounting, fund administration and/or ETF applications
- Strong Written and verbal communication skills
- Aptitude for understanding global business considerations when implementing new business systems
- Strong Working knowledge of Microsoft products
- Ability to work with business users and systems personnel in a team environment
- Knowledge and experience preparing and executing test scripts are preferred.
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