Key responsibilities
- Work collaboratively with other members of the team to further enhance the ETF platform
- Take ownership of the platform developments and be accountable for its success
- Ensuring completeness and signoff of BRD/FRD/and Test plans for tech builds
- Ensure completeness of operational testing and rollout of new features
- Work with operations and technology to develop a global operating model
- Create and promote the use of standardized processes across regions
- Help develop Level 1,2,3 support to accommodate 24×7 work cycle
- Ensure operations has proper handoffs of responsibilities built into their workflows
- Assist in definition of roles and responsibilities to be done in local jurisdictions
- Stay abreast of local and regulatory requirements within the ETF servicing sector
- Assist in the business development efforts globally to grow the ETF business in the following areas: responses to RFPs, presenting Citi capabilities to prospective clients, participation in industry conference and forums.
- Work with clients as the Product expert during launches, conversions etc.
Preferred Qualifications
- Candidate needs to demonstrate independence, proven results and strong understanding of subject matter, including interaction with third parties
- Be able to critically analyze processes to identify issues, root causes and corrective actions
- Strong organizational skills – for self and with the ability to get the best from others
- A delivery-focused approach with a high level of attention to detail
- Tenacity – must have demonstrable ability to overcome ambiguity and obstacles
- Able to absorb new information quickly and understand different business areas and technologies
- A proven ability to work on own initiative
- Demonstrated ability to manage multiple, strategic client relationships in a client-facing role
- Able to successfully multi-task across tactical and strategic initiatives
- High degree of initiative and autonomy but must be able to function successfully as part of a team (in person and virtual)
- Honed consulting, influence, and negotiation skills to achieve desired outcomes
- Innovative and creative thinker and problem solver; able to generate new ideas; forward-thinker; thought-leader
- Strong professional presence
- Able to manage time effectively, prioritize and escalate appropriately
- Strong attention to detail, follow-through and results oriented
- Excellent communication and relationship-building skills
- Ability to lead working sessions and senior client presentations, maintaining composure in difficult meetings
Basic Qualifications
- Bachelor’s degree,
- 8-12 years relevant Custody and Funds experience with an emphasis on ETFs
- Prior experience in ETF systems product designs and builds
- Agile Product Owner experience/certification is a plus
Source: for more information click here.
