- Working in a challenging and dynamic environment, the team enjoys the responsibility of maintaining the infrastructure and relationships with over 70 investment banks in Europe.
- Project manage the implementation of new products, product enhancements and dealers ensuring seamless delivery is achieved
- Implement strategy to ensure maximum dealer support of functionality/trade types is achieved.
- Provide ongoing support and training to the dealer community on Tradeweb’s new products and enhancements including holding presentations and conducting demonstrations of the system to a broad audience e.g. Trading, Sales, Technology or Ecommerce
- Take ownership to ensure the platform performs as expected and investigate, communicate and work with technical teams to resolve any problems
- Proactively seek opportunities to engage with Tradeweb’s dealer community, looking for ways to provide excellent client service and maintaining good working relationships on a day-to-day basis.
Skills and Qualifications:
- Proven experience within an Investment Bank or electronic trading platform
- Strong product knowledge in Interest Rate Swap or Credit markets essential
- Strong communication and customer facing skills
- Ability to prioritise work effectively
- Service and results orientated
- Able to deliver results under pressure
- Team player & strong independent worker with ability to take ownership & responsibility.
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