The CFS Product Development and Strategy team is looking for a candidate to lead the EMEA ETF build out within the Custody and Funds business. The incumbent would be responsible for all areas within ETF servicing including custody, Fund Accounting, Transfer Agency, and ETF Basket Operations.

Job Purpose:

  • Product Manager to head up the EMEA CFS ETF product development effort
  • Responsibilities will include, but not limited to,  liaising with internal Citi operations &  technology, sales and client executives, external vendors and clients to define ETF operational and client delivery best practices focused on investor service offering
  • Opportunity to demonstrate additional thought leadership on ETF solutions outside Investor Services
  • Product Manager will work directly with EMEA Regional CFS head and team to implement ETF strategy in EMEA

Your Responsibilities:

• Assist with ongoing development and management of the  ETF Investor Service platform
• Assist with driving product message and building partnership across Investor Services including technology, operations, external vendors and multiple product streams
• Identify synergies between ETF requirements and existing Citi products/services
• Drive revenue growth business development in EMEA
• Participation in external industry events and committees
• Research new market trends and competitor updates
• Preparation of internal and external process flows & product marketing materials
• Investor Services monthly/quarterly EMEA Product MBR (Management Reporting) and other management reporting

Skills and Qualifications:

  • Knowledge of EMEA Regulatory Environment and UCITS regulations
  • Experience with ETF Basket/PCF Construction, primary market create/redeem processing, and understanding of entire ETF lifecycle
  • Familiarity with EMEA TA (including share classes and repositioning)
  • Ability to interface with Authorized Participants, exchanges, and depositories
  • Extensive years relevant ETF experience
  • High level of interpersonal skills, attention to detail, self-motivated, results driven
  • Prior ETF product and investor service operational/client delivery experience required
  • Bachelor’s degree, Masters preferred
  • Understanding of investment products and securities markets
  • Strong organisational skills
  • Strong interpersonal skills with ability to influence & build consensus
  • Team player
  • Quick study of events, observations and information exchanges
  • Articulate in written and verbal communications skills
  • Must have flexibility to be available outside traditional EMEA working hours to accommodate North American and Asian colleagues.

Source: for more information click here.

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