ETF creation and redemption order processing for primary market
ETF creation and redemption settlement arrangement, both in cash and in specie
ETF units settlement arrangement with CCASS and Registrar
Coordination with PDs, ETF Managers, Trustee, Registrar and CCASS in relation to the ETF orders for primary market
Handling PD enquiries related to the ETF creation / redemption orders
ETF rebalancing handling
Corporate actions handling for ETF
PCF file preparation, including reviewing the relevant component stocks, quantity and prices
Reconciliation of stocks in the PCF file against the NAV
Supervise daily work flow, lead process improvements coordinate workflow with related departments and recommend new work procedures
Ensure client Service Level Agreement (SLA) and deadlines are met
Monitor and research errors to ensure adherence to audit and control policies
Assist with providing informal guidance or on-the-job-training to new team members as required
Review of ETF offering documents, prospectuses, operating memorandums and key fund documentation
Resolve client queries and interact with Fund Managers, internal stakeholders and other service providers/counterparts to ensure successful service delivery with support from the manager
Assist with fund set-up from inception to implementation, as well as communicate and negotiate with clients regarding daily operating requirements
Prepare periodic reporting for both external and internal parties
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
2-5 years of relevant fund accounting experience
Knowledge of ETF / funds and process flow on PCF and ETF Ops dealing, would be an advantage
Demonstrated problem-solving and decision-making skills
Consistently demonstrates clear and concise written and verbal communication
A strong team player with an ability to work independently using own initiative when appropriate
Adaptability to a fast paced, consistently changing working environment.
Expert level proficiency in Windows, MS Project, and MS Office Suite
Education:
Bachelor’s degree/University degree or equivalent experience
