Job responsibilities

  • Manage & monitor the end to end ETF Lifecycle from order placement to settlement of burst transactions; Monitoring incoming cash receipts on ETF orders and managing incoming/outgoing collateral on ETF orders
  • Portfolio Composition File (PCF) Analysis and Trouble-shooting
  • Research and resolve client inquiries regarding trade and settlement activities in a timely manner
  • Build relationships with J.P. Morgan’s Global ETF Clients, Authorized Participants and External Vendors and maintain an excellent and interactive relationship with internal partners including Client Services, Custody, Fund Accounting & Global ETF Team
  • Drive efficiencies and process improvements within the team and oversee management reporting and efficiency metrics
  • Support new business initiatives & Authorized Participant on-boards
  • Work closely with Product development and Technology to ensure successful development and implementation of new products and product enhancements

Required qualifications, capabilities, and skills

  • ETF servicing experience – the successful candidate will have ETF servicing experience in operations, client service, fund accounting or custody
  • Excellent analytical & problem solving skills
  • Ability to complete multiple tasks accurately and in a timely manner
  • A strong team player with an ability to work in teams distributed across the globe, ability to influence across multiple teams
  • Adaptability to a fast paced, consistently changing environment
  • Strong written and verbal communication skills with complimentary presentation skills

Preferred qualifications, capabilities, and skills

  • Proven experience in delivering on commitment to clients – ability to interact efficiently with Clients and effectively manage client expectations
  • Experience in dealing with complex, demanding client organizations and an ability to develop strong client relationships
  • Ability to move initiatives forward in a cross-functional and matrixed operations organizational model

Source: for more information click here.