In this role, you’ll make an impact in the following ways:
- Independently works with large, complex external clients to resolve the most critical and complex day-to-day issues and direct them to appropriate resources at BNY Mellon.
- May resolve atypical or or highly complex issues and/or escalate to management as appropriate.
- May serve as subject matter experts on BNY products and services. May lead staff on specific projects and resolution of client issues.
- Leads team members across multiple lines of business in providing support to major clients, whose partnership with BNY Mellon may have a broad & significant impact on the business, in addressing and resolving the most complex operational and technical issues and ensuring requests are executed. Applies advanced problem solving skills, judgement, and extensive experience to analyze information.
- Uses masterful communication skills to deliver high quality service to a specialized client base.
To be successful in this role, we’re seeking the following:
- Bachelor’s degree in accounting or the equivalent combination of education and experience is required.
- 5-7 years of total work experience and at least 1-3 years in management preferred. Big 4 accounting firm experience preferred.
Source: for more information click here.
